About us
The team that looks after your community, your building and your business
Imora is a full-service facility management company for businesses, homeowner communities, buildings and shopping centres in Madrid: concierge, security, cleaning, gardening, pools and maintenance, with our own team and 24-hour support.
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How we work
Our own team, coordinated by an inspection department
Concierges, controllers and technicians hired directly, not subcontracted: the same team that knows your building is the one that looks after it every day.
Before proposing anything, we analyse the real needs of each community, building or business and design a tailored maintenance plan, with guaranteed cover and 24-hour support, every day of the year.
Our inspection department visits every service on site to check that what was agreed is being delivered, and to spot improvements before they become incidents.
Guarantees
Certifications that back every service
We have our processes audited externally, so quality, environmental care, workplace safety and data protection don't rest on our word alone.
ISO 9001
Quality management
ISO 14001
Environmental management
ISO 45001
Occupational health and safety
ISO 27001
Information security
Advantages
Why communities, buildings and businesses keep trusting Imora
Our own, qualified team
Concierges, controllers and technicians with the highest guarantee of professionalism, mostly hired directly.
24-hour support
Available 365 days a year for any incident or emergency that may arise.
Guaranteed cover
We cover any absence at no extra cost, so the service is never interrupted.
Coverage areas
We work across Madrid and its Community
Madrid Capital and surrounding areas
- Madrid capital
- Pozuelo de Alarcón
- Alcorcón
And nearby municipalities across its metropolitan area.
Opening hours
Oficina: L-V 9:00-18:00 · Urgencias 24h, 365 dias
Head office
Calle Ejemplo, 123, Madrid