About us
The team that looks after your community, your building and your business
Imora is a full-service facility management company for businesses, homeowner communities, buildings and shopping centres in Madrid: concierge, video surveillance, cleaning, gardening, pools and maintenance, with stable staff and an incident hotline answered every day of the year.
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How we work
A stable team, coordinated by an inspection department
Concierges, controllers and technicians mostly hired directly: the same team that knows your building is the one that looks after it every day.
Before proposing anything, we analyse the real needs of each community, building or business and design a tailored maintenance plan, with staff absences covered and an incident hotline answered every day of the year.
Our inspection department visits every service on site to check that what was agreed is being delivered, and to spot improvements before they become incidents.
Our story
A traditional sector, with today's tools
Imora was born from a simple idea: the community and business services sector has worked the same way for years, and we believe it can be managed better with the technology that already exists.
Ismael
Technology and product development
Mustafa
Portfolio and field team management
A newly incorporated company
With prior experience in the cleaning sector
We're a newly incorporated company, and we say so plainly. What isn't new is the trade: we come from the cleaning sector and we know how it works. What we bring differently is the approach, designed from day one to do things another way.
Advantages
Why communities, buildings and businesses choose Imora
Qualified, stable staff
Concierges, controllers and technicians selected and trained by us, mostly hired directly.
24-hour support
An incident hotline answered 365 days a year for any emergency that cannot wait until the next day.
Guaranteed cover
We cover any absence at no extra cost, so the service is never interrupted.
Coverage areas
We work across Madrid and its Community
20 coverage municipalities
- Madrid city 1
- North-western area 6
- Northern area 4
- Southern area 5
- Eastern area 4
Opening hours
Oficina: L-V 9:00-18:00 · Urgencias 24h, 365 dias
Head office
Plaza Doctor Fleming, 4, 05270 El Tiemblo (Avila)