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Service 03

Community pool maintenance in Madrid, with qualified lifeguards

We handle the chemical maintenance and cleaning of the community pool throughout the bathing season, plus opening and closing the season. Where Comunidad de Madrid regulations require a lifeguard based on the pool's surface area or capacity, we provide one with a current qualification; where they do not, you can still hire lifeguarding separately.

Get my pool ready for the seasonSee all services
Pool maintenance
4 services included
< 24 h
First reply to your message
100%
Direct contact with the team, no middlemen
Madrid
Coverage across the whole Madrid region

In detail

Everything we do, no fine print

Water chemical maintenance — Pool maintenance

Water chemical maintenance

Real Decreto 742/2013, which sets the health criteria for collective-use pools — and a community pool is one — requires pool water to hold a pH between 7.2 and 8.0 and residual free chlorine between 0.5 and 2 mg/l. Within that range we work to a narrower target, a pH between 7.2 and 7.6, because that is where chlorine disinfects best and irritates eyes least. It is measured daily and the dose is adjusted to how much the pool is actually used, not to a fixed factory schedule.

Cleaning the pool and deck — Pool maintenance

Cleaning the pool and deck

The pool floor and walls are brushed to prevent algae, and the deck area is cleaned daily during peak season, which is when it actually gets dirty. The goal is for it to actually be clean, not just look it.

Qualified lifeguards, where required — Pool maintenance

Qualified lifeguards, where required

If the pool needs a lifeguard, we provide one holding a current official aquatic lifesaving qualification, covering the full bathing schedule the community sets: no unsupervised gaps at midday or on the last weekend of the season. Who needs one is not our call — it is set by Comunidad de Madrid regulations according to the water surface area and the pool's capacity. We check it for your pool before quoting and tell you in writing.

Season opening and closing — Pool maintenance

Season opening and closing

Before opening we check pumps, filters and the dosing system, and deep-clean after winter. When closing, we cover the pool and protect the equipment from humidity and cold so it reaches next season intact.

Who it's for

How this service adapts to who's hiring it

  • Homeowner communities

    Chemical maintenance and cleaning follow the Madrid region's swimming season calendar, with a qualified lifeguard where the pool requires one, so the community doesn't have to manage regulatory compliance on its own.

  • Property management firms

    If several communities in your portfolio have a pool, the opening, maintenance and season-close calendar is coordinated with a single team, instead of depending on a different lifeguard or company at each building.

  • Businesses and shopping centres

    A semi-public pool (hotel, development with a commercial area) has different regulations and swimming volume than a residential community's, and the maintenance plan is adjusted to that real use.

Frequently asked questions about this service

  • When does the service run, from and to?

    Usually from June to September, but we adjust the dates to the actual opening and closing calendar the community decides on.

  • Do I need a lifeguard if the pool is small?

    Not always. It is determined by Comunidad de Madrid regulations based on the water surface area and the pool's capacity, not the type of community. We check it for your pool before quoting and tell you in writing whether it is required: if it is, it is included in the proposal; if not, you can still hire it, knowing it is the community's decision and not a legal obligation.

  • What happens if the lifeguard is out for a day?

    We cover the absence with another qualified lifeguard; where the service includes lifeguarding, the pool is never left unsupervised on any day of the contracted schedule.

  • Can I hire just the chemical maintenance, without a lifeguard?

    Yes, water maintenance and lifeguarding can be contracted separately, depending on what the community already has covered.

  • How are the water's pH and chlorine controlled?

    They are measured daily. Real Decreto 742/2013 allows a pH of 7.2 to 8.0 and residual free chlorine of 0.5 to 2 mg/l; we aim at the lower end of the pH range (7.2–7.6), where chlorine performs best, and adjust the dose to how much the pool has actually been used that day.

  • What does opening and closing the season involve?

    Before opening we check the pumps, filters and dosing system, and deep clean after the winter. At closing, we cover the pool and protect the plant from damp and cold.

  • Are the lifeguards' qualifications current?

    Yes, they all hold a current official aquatic lifesaving qualification. Where the service includes lifeguarding, we cover the full bathing schedule the community sets, with no gaps at midday or on the last weekend of the season, and absences are covered by another qualified lifeguard.

  • Can the service cover a complex with several pools?

    Yes. We size the maintenance and lifeguarding team to the number of pools and the complex's actual capacity, rather than applying a single standard plan.

How we work

From the first call to the service up and running

  1. 1

    Tell us what you need

    By phone, email or the contact form: tell us about your community or building and what service you're looking for.

  2. 2

    We prepare a tailored proposal

    We visit the site if needed and send you a quote adjusted to your real needs, with no surprises.

  3. 3

    The assigned team gets started

    The same team that prepared the proposal is the one that gets to work, followed up by our inspection department.

Contact

Shall we get your pool ready for the season?

Tell us what you need and we'll prepare a tailored proposal, no strings attached.

  • Incident hotline 24/7, 365 days a year
  • Guaranteed cover at no extra cost
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Do you manage several communities? How we work with property managers

We'll have a proposal ready in under 48 hours

I want to get my pool ready
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24h emergencies +34 644 51 40 90

Pool maintenance available in these areas of Madrid

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