All services

Service 02

Security and CCTV

We design the security system around the actual access points of each community, building, business or shopping centre, install it, and maintain it so cameras and access controls are still working the day they're actually needed.

Security and CCTV
4 services included
< 24 h
Response time
100%
Direct contact with the team, no middlemen
Madrid
Single office, visits by appointment

In detail

Everything we do, no fine print

Video surveillance (CCTV) — Security and CCTV

Video surveillance (CCTV)

Cameras go where the building's actual blind spots are (entrances, garage, common areas), not in a standard pattern. Footage is kept for a maximum of 30 days, following the Spanish data protection authority's general guidance on video surveillance.

Electronic access control — Security and CCTV

Electronic access control

Each card or code is tied to a specific home and, if the community asks, to a specific time window. For example, to let an external cleaning crew in only during their contracted hours, with no one needing to open the door for them.

Equipment maintenance — Security and CCTV

Equipment maintenance

We check cameras and recorders every quarter, and replace recording drives before they fail from wear. The goal is to catch the problem before the community realises it has gone weeks without recording anything.

Incident response — Security and CCTV

Incident response

A technician reviews the report within 24 working hours. If the fault compromises the building's security, such as a downed access camera or a door that won't lock, it becomes an immediate priority.

Frequently asked questions about this service

  • How long is footage kept?

    A maximum of 30 days, following the Spanish data protection authority's general guidance, unless it's needed for an ongoing investigation.

  • Who can view the recordings?

    Only staff authorised by the community, usually the president and the property administrator, with restricted, logged access.

  • Can the system be expanded later?

    Yes, the project is designed so cameras or access-control points can be added later without replacing the whole system.

  • What happens if a camera stops working?

    The report is treated as a security incident, not routine maintenance: a technician reviews the fault within 24 working hours.

How we work

From the first call to the service up and running

  1. 1

    Tell us what you need

    By phone, email or the contact form: tell us about your community or building and what service you're looking for.

  2. 2

    We prepare a tailored proposal

    We visit the site if needed and send you a quote adjusted to your real needs, with no surprises.

  3. 3

    The assigned team gets started

    The same team that prepared the proposal is the one that gets to work, followed up by our inspection department.

Contact

Shall we talk about your building?

Tell us what you need and we'll prepare a tailored proposal, no strings attached.

  • 24-hour support, 365 days a year
  • Guaranteed cover at no extra cost
See all services

We'll have a proposal ready in under 48 hours

Contact us now
or
Is it urgent? +34 900 123 456