Help
Already a client? We're here to help
No call centres, no middlemen: your query goes straight to the team looking after your community or building. Pick the reason for your query below, or write to us directly.
What kind of help do you need?
Route your query to the right team and we'll resolve it faster.
Sales
Tell us what service you need and we'll prepare a tailored quote.
Request a quoteCustomer service
Already a customer? We'll resolve incidents and questions about your service as soon as possible.
Contact customer serviceBilling
Invoicing, contracts and administrative management for your community or building.
Email billing
How we work
What happens when you write to us
Tell us your case
By email, phone or the contact form: tell us about the incident or question in as much detail as you can.
Your team reviews it
Your query goes straight to the team that already knows and looks after your community or building, with no middlemen.
We reply
Within 24 hours, or immediately if it's an emergency outside office hours.
Direct contact
If you'd rather not wait, write or call us right now.
Write to us
Incidents, questions about your service, or matters concerning your community.
soporte@imora.esCall us
General queries about your service, during office hours.
+34 913 559 13524-hour emergencies
Outside office hours, for incidents that can't wait.
+34 913 559 135
Our office
One office, close attention
We welcome visits by appointment; outside office hours, we're still available by phone for any emergency.
Opening hours
Oficina: L-V 9:00-18:00 · Urgencias 24h, 365 dias
24h emergency phone
Address
Calle Ejemplo, 123, Madrid